We have worked in biopharma as trainers, account managers, and sales specialists. We understand the industry's unique needs and expectations.

Our seasoned experts, instructional designers, and trainers will partner with you to develop relevant, high-quality managed markets, account management, and customer engagement training programs for your team.

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Strategic Training Needs Analysis: Developing a Relevant, Targeted Training Plan

In today’s evolving, fast-paced environment, it is critical to understand your teams’ specific training needs.

Conducting a strategic training needs analysis will reduce the impromptu training requests and enhance your ability to function as a strategic partner.

Your organization deserves relevant, prioritized learning solutions that enhance your team’s ability to optimize outcomes.

We have a time-tested needs analysis process that will support you in developing a meaningful strategy and relevant training plan.

We collaborate with you to gather and align on all the key elements. We then analyze and synthesize this information to provide you with a prioritized training curriculum.

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Managed Care and Customer Relationship Development Programs

Collectively, we bring you over 67 years of experience in the market access industry, and over 43 years of experience in designing and delivering managed care and reimbursement training in the biopharma industry. We have walked in your shoes, and understand how each organization has unique needs.The principal of Access Biopharma Training began negotiating contracts with payers in 1993 in the hospital sector and has been a Sales Specialist, Managed Care Account Manager and Training Manager in the biopharma industry.

We work with the best industry experts and have a large library of well-designed, engaging managed care and customer relationship management programs. We can provide you with high-quality training from off-our-shelf and customized training solutions.

Our highly skilled team will partner with you to identify and deliver relevant training programs for your:


The Access Biopharma Training team enjoys collaborating with our partners.

Managed Care, Account Management, and Customer Engagement Training Solutions

In today’s dynamic healthcare environment, it is critical for organizations to understand their teams’ specific knowledge gaps to effectively meet the evolving business demands that are unique to each organization. We conduct a thorough needs analysis to appropriately assess your teams’ learning gaps. This can be a formal or informal process.
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Custom and Off-Our-Shelf Training:

Onboarding through advanced curricula can include, and is not limited to:

  • Managed Care Primer
  • Medicare Part D
  • Specialty Pharmacy
  • Prior Authorizations, Exception Requests, and Appeals
  • Pharmacy Benefit Managers
  • Payer Policies for Prescription Drugs
  • High-Deductible Health Plans
  • New Account Manager Training
  • Successful Negotiations: Making Conscious Choices
  • Empowered Engagements: The Art of Conscious Collaboration
  • Strategic Mindset



Delivery options:

  • Instructor-led
  • eLearning
  • Interactive PDF
  • Pre-work assignments
  • Pull-through activities
  • Coaching tools
  • Customized activities
  • Situation-based scenarios
  • Situation-based assessments


Below is a sample of our instructor-led workshops, which can include pre-work and pull-through activities:

  • Specialty Pharmacy
  • Managed Markets Landscape and Trends
  • Medicare Part D
  • Policies, Exceptions Requests and Appeals
  • Understanding Payer Policies and their Impact on Access
  • Empowered Engagements
  • Strategic Mindset
  • Successful Negotiations

Samples of Our High-Quality Off-Our-Shelf Training

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Contact Us

We look farward to understanding your needs and partnering with you to make a difference for your organization.

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© 2017 Access Biopharma Training, LLC . ALL RIGHTS RESERVED. | | Tel: | Email: info@accessbiopharmatraining.com